A step-by-step walkthrough of your first FQHC appointment.
Bring as many of the following as you have — but don't let missing documents stop you from going:
Driver's license, passport, or state ID. Not required — you can be seen without it.
Pay stub, tax return, benefit letter, or a self-written income statement. Used to calculate your sliding fee.
If you have Medicaid, Medicare, or private insurance, bring your card.
Names and dosages of all current medications, including supplements.
If you have records from a previous provider, bring them or have them sent ahead.
Name and phone number of someone to contact in case of emergency.
You'll fill out registration paperwork — personal information, reason for visit, emergency contacts. For new patients this takes 15–30 minutes. Arrive early.
A financial counselor or front desk staff will ask about insurance and income. This determines your fee. Be honest — the sliding fee scale exists to help you.
A nurse or medical assistant will take your weight, blood pressure, heart rate, and temperature, and review your medications.
You'll see a physician, nurse practitioner, or physician assistant. FQHCs often use team-based care, so multiple people may be involved. Be open about your health history and concerns.
Your provider may order blood work, imaging, or referrals to specialists. FQHCs often have on-site labs. Ask about wait times.
You'll pay your visit fee (if any), schedule follow-up appointments, and pick up any prescriptions if there's an on-site pharmacy.
Tell the clinic. FQHCs are not allowed to turn away patients for inability to pay the fee. In most cases they will waive or defer the fee. You will not be sent to collections for a $20 visit fee.
Search our directory for FQHCs in your area, including hours, services, and patient reviews.
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