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SHENANDOAH VALLEY MEDICAL SYSTEM INC

99 Tavern Rd

Martinsburg, WV • Berkeley County

Phone: 304-263-4999

Email:

Rating: 3 out of 5 (207 reviews)

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SHENANDOAH VALLEY MEDICAL SYSTEM INC

martinsburg, WVCertified Free Clinic
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Verified Information

Federally Qualified Health Center

Contact this clinic directly for detailed information about their services and team.

Verified Information

Federally Qualified Health Center

Contact this clinic directly for detailed information about their services and team.

Location & Directions

Address

99 Tavern Rd

Martinsburg, WV

Berkeley County

Google Maps🗺Waze
304-263-4999

Service Area

This provider serves patients in Berkeley County and surrounding areas in WV.

Federally Qualified Health Center

Sliding Fee Scale Available

As a Federally Qualified Health Center, this clinic offers services on a sliding fee scale based on income and family size. Patients without insurance are welcome.

Contact this clinic directly to learn about their sliding fee discount program and what documentation to bring.

Services Offered

Federally Required

As a Federally Qualified Health Center, this location is required to provide the following core services regardless of ability to pay.

Primary Medical Care

Preventive care, chronic disease management, acute illness treatment

Dental Care

Preventive, restorative, and emergency dental services

Mental Health Services

Counseling, therapy, and psychiatric services

Substance Use Treatment

Substance use disorder screening, counseling, and treatment

Enabling Services

Transportation, translation, eligibility assistance, and care coordination

Additional services may include:

Vision Care
Pharmacy (340B)
WIC Services
Pediatrics
Women's Health
HIV/AIDS Services

Contact this health center directly to confirm specific services available at this location. Services and hours may vary by site.

Service Locations

15 locations

SHENANDOAH VALLEY MEDICAL SYSTEM INC operates the following service delivery sites. All locations provide care regardless of ability to pay.

Shenandoah Community Health Burke St Elementary

School
422 W Burke St, Martinsburg, WV 25401-2732
304-263-4999
www.shencommhealth.com
16 hrs/week
Directions

SCH Healthy Smiles Dental

All Other Clinic Types
58 Warm Springs Ave, Martinsburg, WV 25404-3800
304-267-0250
www.shencommhealth.com/
53 hrs/weekFull-TimeYear-RoundNPI: 1295062719
Directions

SCH Ryan White Administration Support

All Other Clinic Types
62 Warm Springs Ave, Martinsburg, WV 25404-3800
304-262-4326
www.shencommhealth.com
43 hrs/week
Directions

SCH Behavioral Health

All Other Clinic Types
44 Trifecta Pl, Charles Town, WV 25414-5719
304-728-3716
www.shencommhealth.com
43 hrs/weekFull-TimeYear-RoundNPI: 1083617823
Directions

Shenandoah Community Health Behavioral Health Berkeley Springs

All Other Clinic Types
106 Sand Mine Rd, Berkeley Springs, WV 25411-7457
304-263-7023
www.shencommhealth.com/
16 hrs/week
Directions

Google Reviews

3
207 reviews
Jamie
J

Jamie

My first visit was great seen Melinda. I’m new to the area, when it came time to refill my prescription until I could get into specialty doctors she refused to do prior authorization. I found out this information from my pharmacy. The pharmacist told the message that they got back from her was that the patient can pay cash for the prescription. It was for insulin I’m an insulin dependent diabetic. I even went as far as calling my insurance company and giving the name and number of the place that needed to be called to get the authorization done. How is that right!!!!! Other prescriptions would get fill without an issue because they didn’t require a prior authorization. Will NEVER go back.

Verified Google review
CK F
C

CK F

I arrived for a confirmed appointment after completing paperwork and receiving reminder calls/texts, and was then turned away without being seen. This reflects a serious breakdown in scheduling and respect for patients’ time. I would not recommend based on this experience.

Verified Google review
Maylee Beleza Lua
M

Maylee Beleza Lua

I was seen at Women’s Health, most of the lady’s are nice and professional. Except for a curly-haired woman who appears to be Hispanic and works front desk. That woman gives dirty looks and mean-mogs patients for no reason. This is a grown woman acting this way and she clearly seems unhappy with her job.

Verified Google review
Breanna Sullivan
B

Breanna Sullivan

I had a very nice experience calling to schedule my daughter’s appointment this morning . Paula , the scheduler , is a gem ! she was very sweet and answered any questions i had . the interaction felt so human that i almost forgot i was on the phone with the drs office , i was about to tell this wonderful lady about my life ! lol she was very easy to talk to and didn’t make me feel like a bother at all ! which can be rare these days . paula , we need more people like you in the customer service feild !

Verified Google review
Juan Baez
J

Juan Baez

Went there with my wife because she wanted to get check after some exams she had to wait almost a month for some simple results. Afterwards what really upsets me is that when they were giving us the results they used spanish translators without are permission they didn't even asked us if we needed them i can fully speak English and my wife understands. The translator were so rude and giving wrong information they clearly didn't know how to do their job i requested for them to be removed and the female translator started acting up with a aggressive behavior totally unprofessional and very immature that lady needs to get fired immediately awful experience for my wife and me.

Verified Google review
See All Reviews on Google

Reviews from Google Places for SHENANDOAH VALLEY MEDICAL SYSTEM INC. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Sliding fee discount program eligibility
  • • Which services are available at this location
  • • Appointment availability and walk-in hours
  • • Languages spoken by staff

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.

Key Information

Phone

304-263-4999

Website

www.shencommhealth.com

Official HRSA Data

Performance data is sourced from the HRSA Uniform Data System (UDS) and the Community Health Quality Recognition (CHQR) program.

View on HRSA.gov