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Edson R.

Dr. Mariana Smith is, without exaggeration, the kindest person I have ever met. From the very first moment, she makes you feel comfortable, heard, and genuinely cared for. She treats her patients with so much patience, warmth, and professionalism that you can tell she truly loves what she does. Not only is she excellent at her job, but her human quality is something very rare to find nowadays. I left my appointment feeling grateful to have found her

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Jacqueline Christian

I would like to take a moment to recognize La’Quala T. at Legacy Community Health for her outstanding compassion and customer care. She called me regarding a referral for a program, and from the very beginning, she made me feel heard and supported. She took the time to listen to me without rushing the conversation. She was patient, kind, and helpful in explaining the program and even sharing additional services that might be available to me. What touched me the most was that she went above and beyond by calling me again the next morning simply because she said I “stuck on her heart” and she wanted to check on me. That level of genuine concern is rare today, especially in customer service. Her kindness and sincerity meant more than I can express, and I felt compelled to let someone know what an incredible impact she made. Legacy Community Health is blessed to have someone like La’Quala on their team.

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Jose Mendoza

2 stars , the doctors are nice and pharmacy is great! They make sheduling an appointment and checking in for an appointment difficult. The medical assistant I had was very rude. They try to push for phone appointments but I dont see the point of that especially when I have to pay a high copay just to talk on FaceTime. I've been coming for years but the service has become more sloppy.

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Zeth Guilford

I received a text from Legacy saying this: “You have medication(s) with a high copay at Legacy Pharmacy Montrose. Please contact the Insurance Assistance Team.” When I arrived at the pharmacy, they told me to go to Eligibility and that they would help me there. I waited for 45 minutes. The 7 patients who were there went in, and there was never anyone at the front desk. When I was leaving, I asked someone why I had been sent there, and they answered: “You have to register downstairs” (which no one mentioned to me at all). I can’t believe there was no one assisting people on the 4th floor. And I don’t understand why they are asking me for insurance for PrEP. I have never been asked for insurance for PrEP before. This place has been very disorganized lately. I even asked for permission at work to come here, only for them to ruin my day. I didn’t even get the medication. Thanks for nothing.

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India Isbell

I went for a routine/basic screening. Without insurance, the charge was $85 flat. I have insurance so provided my insurance information. They charged my insurance over $1500. My insurance covered part of it, but then I received bills totaling over $325 dollars. For an $85 basic screen/panel. I called, multiple times, left multiple messages for the billing department, all but one time unanswered. When I did finally receive a call back, they said they would refile the claim with my insurance to code it as "preventative care" - which they never did. I was eventually forced to pay the ~$325 to avoid creditors. All healthcare is horrible, but I expected better from Legacy. Lesson learned. Will not be back and will advise everyone I know against ever going.