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CHEROKEE HEALTH SYSTEMS

2018 Western Ave

Knoxville, TN • Sevier County

Phone: 865-453-2824

Email:

Rating: 4.1 out of 5 (308 reviews)

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CHEROKEE HEALTH SYSTEMS

knoxville, TNCertified Free Clinic
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Verified Information

Federally Qualified Health Center

Contact this clinic directly for detailed information about their services and team.

Verified Information

Federally Qualified Health Center

Contact this clinic directly for detailed information about their services and team.

Location & Directions

Address

2018 Western Ave

Knoxville, TN

Sevier County

Google Maps🗺Waze
865-453-2824

Service Area

This provider serves patients in Sevier County and surrounding areas in TN.

Federally Qualified Health Center

Sliding Fee Scale Available

As a Federally Qualified Health Center, this clinic offers services on a sliding fee scale based on income and family size. Patients without insurance are welcome.

Contact this clinic directly to learn about their sliding fee discount program and what documentation to bring.

Services Offered

Federally Required

As a Federally Qualified Health Center, this location is required to provide the following core services regardless of ability to pay.

Primary Medical Care

Preventive care, chronic disease management, acute illness treatment

Dental Care

Preventive, restorative, and emergency dental services

Mental Health Services

Counseling, therapy, and psychiatric services

Substance Use Treatment

Substance use disorder screening, counseling, and treatment

Enabling Services

Transportation, translation, eligibility assistance, and care coordination

Additional services may include:

Vision Care
Pharmacy (340B)
WIC Services
Pediatrics
Women's Health
HIV/AIDS Services

Contact this health center directly to confirm specific services available at this location. Services and hours may vary by site.

Service Locations

42 locations

CHEROKEE HEALTH SYSTEMS operates the following service delivery sites. All locations provide care regardless of ability to pay.

CHS Sevierville Primary School Clinic

School
1146 Blanton Dr, Sevierville, TN 37862-5049
865-453-2824
40 hrs/weekFull-TimeYear-Round
Directions

CHS Washburn Clinic

All Other Clinic Types
7719 Highway 131, Washburn, TN 37888-4055
865-497-2591
46 hrs/weekFull-TimeYear-Round
Directions

CHS Boyd Creek Elementary School Clinic

School
1729 Indian Warpath Rd, Sevierville, TN 37876-0147
865-774-8285
40 hrs/weekFull-TimeYear-Round
Directions

CHS Mechanicsville

All Other Clinic Types
601 College St, Knoxville, TN 37921-6712
865-934-6120
40 hrs/week
Directions

CHS Lonsdale

All Other Clinic Types
1754 Texas Ave, Knoxville, TN 37921-2513
865-934-6165
45 hrs/week
Directions

Google Reviews

4.1
308 reviews
Andrea Egger
A

Andrea Egger

Very good and professional! Dr Margaret Miller and her assistant Trish are thorough and very helpful! I am very thankful! 🙏🌺

Verified Google review
Ginny Foster
G

Ginny Foster

One of the most amazing places I've ever been to get healthcare and I've been to some big names I come from Nashville where the big v hospital is I'm just going to say that but this is truly an amazing place and they care about their patients and the only little bit of downfall would be the pharmacy and not staying open until 5:00 no that's the hard part but you can still talk to people after hours it's just a little rough but other than that everything's great the staff is amazing they genuinely care and they help if you need food they help with that if you need clothes to help that to help everything you can think of honestly and they're genuine about it the people really want to do what they're doing and you can tell I love this place and would recommend it to anyone and their children as well...

Verified Google review
Janna Brown
J

Janna Brown

They actually care about you and do the best to meet all your needs. I would tell anyone to go the doctors nurses pharmacy and greeter are great. If your looking pick river valley

Verified Google review
James Willis
J

James Willis

My daughter is a patient and we have constantly had issues getting her prescription we had a phone appointment in November and no one called on that day and during thanksgiving break my daughter runs out and we can’t get more the pharmacy has reached out and even my wife called today and got transferred 3 times till a nurse finally said they would forward the pharmacy to fill her prescription and yet we contact the pharmacy and no such thing was done. My daughter is 10 and autistic with insomnia without her medicine she doesn’t sleep this little girl goes days without sleep till she crashes from exhaustion. I don’t know what more to do because I don’t feel anyone here truly wants to help us.

Verified Google review
Larry SMITH
L

Larry SMITH

Absolutely ridiculous the past 3 times I have had to walk back up stairs and have tell them the pharmacy has not received my meds so today I tell them the past 3 times I have had to do this and I have a 4 year old so it's hard on him waiting so today once again I ask before I even go down have they done this and I'm told yes Dr Ramoni has already called you won't have any problems we sit for an hour waiting and they call me to the drop off window Mr Smith they still haven't sent it down so I go back upstairs again after an hour waiting and wait another 30 minutes while they send a message and my 4 year old starts pitching a fit. It's not fair to my kid that the staff or whoever is not doing their job and now it's 2:45 on Friday and I don't have my medicine and can't get it over the weekend. They need to get it together it never happened until they changed Drs UPDATE 11/10/2025 The director Howard took time out of his day to call me and assure me that this problem will be addressed and it will not happen again. He was very nice professional and considerate and I do appreciate everything this place has done for us...

Verified Google review
See All Reviews on Google

Reviews from Google Places for CHEROKEE HEALTH SYSTEMS. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Sliding fee discount program eligibility
  • • Which services are available at this location
  • • Appointment availability and walk-in hours
  • • Languages spoken by staff

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.

Key Information

Phone

865-453-2824

Official HRSA Data

Performance data is sourced from the HRSA Uniform Data System (UDS) and the Community Health Quality Recognition (CHQR) program.

View on HRSA.gov