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Greg Sullivan

Adapt is dangerous to our community. In July 2023 our son took his life after being in Adapt's care for 5 years. Nine months after that our son's provider, Adapt's published "expert" on depression, Michael McNamara PMHNP, took his own life in his home, in part due to his own personal losses. Adapt fraudulently recorded in our son's chart about treatments that were never done. When our son told Adapt providers repeatedly that he would kill himself Adapt said he had no plans to self harm. Adapt has a contract with Roseburg High where they provide treatment, the school board offered me their sympathy. June 2025 Adapt's Risk Manager, Kenya Minor told me she'd investigate and get back in a month. I'm still waiting for Minor's response. Adapt can't even take care of their own Michael McNamara, how can we expect quality care for our community?

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Dante Williams

I established my care here with Eleanor and I would strictly advise against it if you're taking any kind of control substance. You would imagine that a doctor could look at your chart and would know if they're comfortable or not writing prescriptions -which they should be because it's literally their job- before making you wait to establish care with them and waste your time. She recommended that I establish care with psychiatric services on the third floor which means even though I was already out of medicine for a month, even though one of her colleague doctors could have handled it because they were comfortable with my medicine and trusted their years of education, she was against it. Her reasoning was simply that she wasn't comfortable writing a script for controlled substances. Absolutely absurd. She took an already bad situation and made it worse. On top of that she refused to allow anyone else who believed in their own abilities professionally to solve my problem with gap coverage for my medicine until my established appointment upstairs so now it's been like a month and a half and as you can imagine it's not been fun. I don't want to be disrespectful or care to write bad reviews but this is just a travesty on her part. If you want a doctor that will listen to you, help you to solve your problem professionally and effectively I STRONGLY advise avoiding Eleanor. Few professional experiences have been so thoroughly disappointing and inconsiderate. One's personal preferences should not determine a patient's treatment or prolong their suffering that's just unacceptable. I will update based on services provided effectively and professionally. Do better, for everyone's sake.

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Patrick Robinson

My therapist and psychiatrist are both awesome my psychiatrist new exactly what medications I needed, she didn't start and stop different meds, she listened and got it right the first time. My therapist is really good , she has helped me work thru several issues. The staff are very kind and friendly too.

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Kourtney Maxin Williams

I finally got an official ADHD diagnosis from Adapt in 2022, which should have been the beginning of healing — but instead, it marked the end of anything helpful. One therapist told me to “consider asking my mom for help buying a car,” after I had repeatedly explained that I grew up in a severely abusive household where my mother used money to manipulate and control me. Why would any trauma-informed professional recommend handing power back to an abuser? Another therapist wasn’t abusive, but was almost never available. I saw her for over a year and had barely a handful of actual sessions because she was constantly calling out sick. I would rearrange my work schedule, only to get canceled on again and again. While I understand chronic illness, that level of inconsistency in mental health care is harmful — and it’s clear Adapt kept her on staff far longer than they should have. Beyond that, Adapt only allows therapy appointments once a month across the board due to limited staffing, which is nowhere near enough for people trying to manage trauma, single parenthood, and neurodivergence. I was never given meaningful emotional regulation tools or guidance. I was told to “go back to school to have a career,” as if that would magically erase my trauma. I kept asking for help, but all I got was silence, delays, and canceled appointments. And now I’m being forced by the court system into mediation through Adapt — after I already closed my mental health services there — because I am dealing with an abusive ex. I explicitly told the court I cannot mentally or emotionally be on a call with my abuser, and no one has been clear about how this mediation process actually works. First I was told I’d have to go to the courthouse. Then it changed to a three-way phone call. Then I was told it would be through Adapt. Then someone said there’s an “orientation” first. I’ve spent weeks begging someone, anyone, to explain what I’m supposed to do. Adapt only accepts walk-ins for mediation support on Tuesdays and Thursdays, but I rely on medical transportation that must be scheduled several days in advance — so that’s not helpful. I reached out to my old Case Manager (who I’m not even sure is still technically allowed to talk to me), and asked to just get a call back. All I need is for someone to pick up the phone and help me navigate this safely. Instead, I’m trying to throw together legal documents last minute and email my statement — because time is running out, and no one is helping. I’ve had to go all the way through my gynecologist at Evergreen to get a new mental health referral because that’s one of the only providers who actually pays attention. I’ve had urgent mental health needs throughout my pregnancy, postpartum, and now custody-related trauma, and Adapt has failed to show up for any of it. They push medication. They enable dysfunction. They affirm surface-level issues while ignoring root causes. And they do not equip people who actually want to heal with the tools to do so. Adapt is supposed to be a place for mental health support — but instead, I’ve had to beg them, over and over, to simply do their jobs. I’m writing this so no one else goes in expecting to heal and comes out feeling more broken than when they started. If you’re trying to escape abuse, regulate your emotions, or get consistent care — look elsewhere.

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Audrey Risch

They suck! The doctor tells me I could do the appointment over the phone and then day of when I try to do it the receptionist likes to fight me on it and say no I can't I have to go in which makes me end up missing the appointment cuz I was already busy trying to get on the phone with the doctor. Not to mention when I went in to my appointment and I ended up being not even late just late for the check in because of the fact that there are six people in front of me in line and the reception is were too busy on their phone so I had to miss my appointment because they were incompetent.