BLACK RIVER HEALTH SERVICES INC
Verified Information
Federally Qualified Health Center
Contact this clinic directly for detailed information about their services and team.
Location & Directions
Service Area
This provider serves patients in Pender County and surrounding areas in NC.
Federally Qualified Health Center
Sliding Fee Scale Available
As a Federally Qualified Health Center, this clinic offers services on a sliding fee scale based on income and family size. Patients without insurance are welcome.
Contact this clinic directly to learn about their sliding fee discount program and what documentation to bring.
Services Offered
Federally RequiredAs a Federally Qualified Health Center, this location is required to provide the following core services regardless of ability to pay.
Primary Medical Care
Preventive care, chronic disease management, acute illness treatment
Dental Care
Preventive, restorative, and emergency dental services
Mental Health Services
Counseling, therapy, and psychiatric services
Substance Use Treatment
Substance use disorder screening, counseling, and treatment
Enabling Services
Transportation, translation, eligibility assistance, and care coordination
Additional services may include:
Contact this health center directly to confirm specific services available at this location. Services and hours may vary by site.
Service Locations
3 locationsBLACK RIVER HEALTH SERVICES INC operates the following service delivery sites. All locations provide care regardless of ability to pay.
Black River Family Practice
All Other Clinic TypesMaple Hill Medical Center
All Other Clinic TypesBlack River Health Center
All Other Clinic TypesGoogle Reviews
Ellie Burns
Receptionist is rude and doesn’t give clear communication. I had called 3 times and put on hold and hung up on every time i had called. Idk what is up with them, I know they are not that busy to not answer anyone’s calls! This is ridiculous
Tammy Arnett
I do wish you could post recordings of phone calls, and screenshots of hold times on this review. All together was on hold for 35 minutes, hung up twice, and yelled at, "all by Anna 12/30/2025". Anna is proof that Black River needed something with a pulse to fill a position! My last office visit wasn't a great experience checking in. You really get the vibe that ones ethnicity plays a huge roll when checking in, and that is crazy to me. Once you make it past the front its great. Doctors and nurses are fabulous.
Lady holmes
That receptionist Sara is horrible! She has poor communication and customer service skills. I called about 2 minutes ago. I needed 2 things. A refill and a PA ( prior authorization). I just came to this office less than a month ago. I will leave them like I left the other Dr office because they hire front desk help, that lacks compassion. They should put her in the back office so she doesn’t interact with the patients. People call in for different reasons, their job is to assist. On the other hand! I love my two Doctors. I’ve dealt with one for about 2 years, because of my mom. And the other one is new.
Luis Antonio Hernandez Perez
I have been coming here for years and today had the worst experience ever. I wasn’t even at the facility yet… my problem was with the front desk trying to make an appointment. She told me to hold which I had no problem with. I was on hold for almost an hour.. I understand being busy as I’m in the customer industry. That being said there absolutely no reason to be hanging up the phone multiple times and sending straight to hold without an explanation at all. Especially in clinic that strives to help everyone. We put our health and trust in black river and should not be treated like this. All this happen at 9ish am Thursday 5/15/25
Sheena LilCountry Brown
From the moment I met Mrs. Sara Sutton Meyer, I felt an overwhelming sense of connection. She was genuinely concerned about my well-being, and her calm and reassuring demeanor made every visit stress-free. She always takes the time to listen and understand my concerns, and when she doesn't have the answers, she will seek them elsewhere for the exact treatment I need. I wouldn't replace her for the world because she's caring and compassionate, and that's why I truly love her.
Reviews from Google Places for BLACK RIVER HEALTH SERVICES INC. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Sliding fee discount program eligibility
- • Which services are available at this location
- • Appointment availability and walk-in hours
- • Languages spoken by staff
In an Emergency
For medical emergencies, call 911 first. Then contact the provider for coordination of care.