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Melissa Southard

I've been seeing Dr Ferrimond for over a year and finally feel almost like myself. The only complaint that I have is getting my prescription for my Ambien and it's the pharmacy, the prescription goes out later than I need them. I've had to wait days before I get a refill. I usually email Melody and she takes care of it for me. She makes me feel comfortable and is a positive for this practice.

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John Robinson

Very nice and friendly staff, not busy at all. However wait times to be seen are out of this world 🌎. With no patients and an empty waiting room there is waitimes of 30 to 50 minutes

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Ashley Nicolas

I’ve been with First Med for almost two years now, and my experience has been extremely frustrating. Dr. Fairmmond seems competent, but the office has made the process of getting and staying properly medicated unnecessarily difficult. All of my appointments are telehealth, yet the assistant nurses, or whoever is responsible for relaying messages to the doctor, consistently fail to do so. They also struggle to set up appointments reliably, even though the process should be automated. On several occasions, I’ve gone months without seeing my doctor. Their availability is very limited, and if you miss an appointment, you can expect to wait over a month before seeing the doctor again. Multiple times they have failed to send my prescriptions to the pharmacy. Nor do them responding to the pharmacy with any messages. eg:Refill I’ve encountered several issues with this office, but one situation stands out. Recently, I went four months without an appointment because I missed one, and they hadn’t set up the next one in advance. During this time, I was having problems getting the proper dosage of an extended-release medication. Despite calling multiple times and asking the assistant nurses to inform my doctor that I was only receiving 300 mg instead of the prescribed 450 mg, nothing was done. I resorted to cutting the pills to meet the required dosage, only to discover later during an appointment that you cannot do that with extended-release medication. This means I was on the wrong dosage for over four months, despite my efforts to get it corrected. I feel like I’ve been continuously sabotaged in my efforts to receive proper care. I already struggle with maintaining responsibility and following up on issues like medication adjustments, and this office has not made it any easier. I’ve always asked them to check the notes because I’ve suspected that my messages were not being delivered properly. When I find a better option, I will be leaving this practice, and I absolutely cannot recommend it. You will end up wasting a lot of time, even if you’re doing everything right on your end.

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Paula Leon

If it weren't for this medical center, i do not know where I'd be. They have saved my life in more ways than one. Excellent service. They will help you in so many ways, it's a miracle. If you're someone that is looking for an organization to donate to, First Med is it. I just want to say thank you to them for all they have done for me. ❤ Update: Although I am still very grateful for First Med and their services, they MUST fix the issue with the phone system. Every time I call now, current date is 3/26/24, it hangs up. I can no longer get someone on the phone.

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Sindi Rodriguez

My families experience with FirstMed is good so far. My dad is a widower and has not had care since he came to the United States so he does not take good care of himself. He just hit 50 and after losing my mom I became extremely concerned for his health. Getting an appointment for the sliding scale was a ways out, along with first Dr. visit, but each time I called everyone was extremely great over the phone. Once my dad and I arrived to the sliding fee appointment, everyone in the office was friendly and professional. His visit with the Nurse Practitioner went amazing too. She did ALL of the checks my doctor does for me. She spent time with my dad and I and did not seem to rush. Made me feel like this was a place I could trust for his health and like he was not shrugged off. Thank you guys for the experience so far and also, for being conscious of the struggles of the uninsured. This place and the front office, along with the call center has been great. And it’s SUPER clean!