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HEALTH HELP, INCORPORATED

401 Highland Park Dr

Richmond, KY • Madison County

Phone: 859-986-2323

Email:

Rating: 3.3 out of 5 (133 reviews)

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HEALTH HELP, INCORPORATED

richmond, KYCertified Free Clinic
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Verified Information

Federally Qualified Health Center

Contact this clinic directly for detailed information about their services and team.

Verified Information

Federally Qualified Health Center

Contact this clinic directly for detailed information about their services and team.

Location & Directions

Address

401 Highland Park Dr

Richmond, KY

Madison County

Google Maps🗺Waze
859-986-2323

Service Area

This provider serves patients in Madison County and surrounding areas in KY.

Federally Qualified Health Center

Sliding Fee Scale Available

As a Federally Qualified Health Center, this clinic offers services on a sliding fee scale based on income and family size. Patients without insurance are welcome.

Contact this clinic directly to learn about their sliding fee discount program and what documentation to bring.

Services Offered

Federally Required

As a Federally Qualified Health Center, this location is required to provide the following core services regardless of ability to pay.

Primary Medical Care

Preventive care, chronic disease management, acute illness treatment

Dental Care

Preventive, restorative, and emergency dental services

Mental Health Services

Counseling, therapy, and psychiatric services

Substance Use Treatment

Substance use disorder screening, counseling, and treatment

Enabling Services

Transportation, translation, eligibility assistance, and care coordination

Additional services may include:

Vision Care
Pharmacy (340B)
WIC Services
Pediatrics
Women's Health
HIV/AIDS Services

Contact this health center directly to confirm specific services available at this location. Services and hours may vary by site.

Service Locations

12 locations

HEALTH HELP, INCORPORATED operates the following service delivery sites. All locations provide care regardless of ability to pay.

White House Clinics Berea Pediatrics

All Other Clinic Types
202 Kidd Dr, Berea, KY 40403-7000
859-986-2323
50 hrs/week
Directions

White House Clinic - Berea

All Other Clinic Types
104 Legacy Dr, Berea, KY 40403-9594
859-986-2323
www.whitehouseclinics.com
50 hrs/weekFull-TimeYear-RoundNPI: 1023094695
Directions

Berea Primary Care Clinic

All Other Clinic Types
305 Estill St, Berea, KY 40403-1909
859-986-5575
www.whitehouseclinics.com
80 hrs/weekFull-TimeYear-RoundNPI: 1861477630
Directions

White House Clinic - Richmond

All Other Clinic Types
401 Highland Park Dr, Richmond, KY 40475-3839
859-626-7700
www.whitehouseclinics.com
50 hrs/weekFull-TimeYear-RoundNPI: 1659358398
Directions

White House Clinics - Mobile Medical

All Other Clinic Types
104 Legacy Dr, Berea, KY 40403-9594
859-626-7700
40 hrs/week
Directions

Google Reviews

3.3
133 reviews
Chip Wyckoff
C

Chip Wyckoff

Needed to establish care with a doctor. Explained my situation over the phone but when I arrived for my appointment, they were unable to do what they said they could and it was a total waste of time. Staff and Nurse Practioner (never saw a doctor) were rude and unhelpful. Would not recommend this place to anyone. Fortunately for me, I was able to find another doctor's office nearby that wasn't completely incompetent. Try a little harder and skip Whitehouse clinic.

Verified Google review
Chris M
C

Chris M

I have some dental work that needs to be done but my teeth were infected. The doctor told me all my uppers had to go. I am glad to get rid of broken teeth and replace them with dentures. I have had prescriptions filled here and that is very convenient. I have seen medical doctors here and everything went well.

Verified Google review
Gypsy Spirit
G

Gypsy Spirit

This is the worst Dr's office I have ever been to in my life (and I grew up in a 3rd world country) The nursing staff is far more educated than the Dr's and getting a correct diagnosis is nearly impossible if you have anything more than the common cold. They will put you off when trying to obtain lab results and will try to avoid you when you have real medical issues. I have a dear friend who mistakenly used their services and due to their inability to diagnose he lost his leg. I highly recommend looking elsewhere and if you are able go to Lexington or any other city to find treatment!!

Verified Google review
Ashley Kovaleski
A

Ashley Kovaleski

I am writing this review after a bad appointment experience today. I called to set my son up for a new patient appointment and sports physical. I expressly stated that over the phone. Upon his appointment, we were told that they would not do the physical. We waited 3 weeks for this appointment. Just another case of a medical practice trying to have multiple billings for insurance. Do not go here. They do not respect working parents and will try to milk you for as many appointments as they can get instead of doing the right thing the first time.

Verified Google review
Rita Waters
R

Rita Waters

The doctors suck. They don't want to do their job, and I have a 6 year old with a chronic problem, and they keep feeding her a laxative instead of actually getting her help. Won't be back! Also don't blindly feed your kid myralax it's not good long term and if the issues isn't resolved by using it go to a specialist. That is if your GP will listen to you 😡 This has been a consistent problem and she is struggling to gain weight. I told them I'm concerned and they said she'll grow out of it. I didn't! I quit going myself because I went in for a separate issue a few years ago for myself and as soon as they heard I'm unmarried they started running std tests. I'm allergic to the soap I was using. It delayed my treatment and I had to go to another doctor all together to actually get listened to. The doctors I liked there no longer work there. That should say something.

Verified Google review
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Reviews from Google Places for HEALTH HELP, INCORPORATED. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Sliding fee discount program eligibility
  • • Which services are available at this location
  • • Appointment availability and walk-in hours
  • • Languages spoken by staff

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.

Key Information

Phone

859-986-2323

Official HRSA Data

Performance data is sourced from the HRSA Uniform Data System (UDS) and the Community Health Quality Recognition (CHQR) program.

View on HRSA.gov