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Dj Lee

after being called in the middle of christmas dinner to remind me of an appointment, i informed them i do not want the excess reminders of appointments. i told them that at my age i take responsibility for confirming appointments ahead of time. not only have they not respected my request by calling again,..they called me again 5 minutes later to push upon the information they had already pushed on me. i kept telling the lady i was in the middle of phone calls but she kept pushing ahead and not listening. she also got mad at me because i was mad that i wasn't being listened to. i hate to give this rating...but it is based on the front office staff experience and not my actual experience with the dentist and his staff (which so far has been great). doctors offices have got to quit with all the excessive appointment reminders and pay more attention to the other aspects...like getting prescriptions called in in an accurate and timely manner.

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Rachel A

They were extremely overscheduled. I spent over an hour just sitting in the chair while one dentist was catching up on all the other patients before me. I also originally scheduled in the Manhattan office but they rescheduled me here which was also very inconvenient. Aside from losing a couple hours of my day the dentist and clinic were mostly okay.

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Tara Bara

The staff are always so kind and professional. They make every visit feel comfortable and I feel they also listen really well to any and all of my concerns. From my doctor (Cshandar Lamb)to my dentist (Dr. Ballingham) and the rest of the staff; I am very pleased and will more than likely stick to this place for the rest of my time.

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Elizabeth L

Dr. Heit will not listen to you. He will interrupt you and not let you explain what your problem is. I left crying, frustrated, and still no answer. It was the single worst experience I’ve had at a dental office. Edit: I went to another office where the assistant called Konza to fax over my X-rays and they hung up on the assistant and they had to retake my X-rays.

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darrell phillips

I always notice when I encounter a service professional who makes me feel welcome and appreciated. A genuine smile and a pleasant attitude can really make a difference in someone's day. These people certainly make an impact on how I feel about the business I'm working with. Sadly, I don't meet this type of person everyday but when I do it's fun to let them know that I noticed and to say thank you! Today was my second visit to the Konza Prairie Dental Clinic and I have to tell you that both times I experienced exactly this kind of treatment from Shaunte! Thank you Shaunte! You are special! Way to go! 😊