B

Bella Sky

As an individual with a background serving in Mental Health, I do not recommend this place. This company really should be investigated as they do not take their jobs serious and have a very nonchalent attitude towards clients coming in for services. My child had a visit scheduled with a pyschiatrist, who was supposed to meet via virtual appointment, we arrived early and 25 minutes after the appointment was supposed to start she never showed or apologized. The staff acted like her behavior was acceptable and did nothing to remedy this situation. The poor patient/ client service they provide also accounts for the poor staffing and high turnover rates as well. Please look into better services, even betterhelp is better than this!

E

Ethan Hoffman

These people are a ioke scheduled outpatient appointment and they told me to come in 5-6 pm i get there and they are about to close and tell me they signed me up for a zoom meeting wasted my time coming all way up here and i was suppose to have been started this for court never once did they tell me it was a zoom meeting or show me how to get into their zoom meeting but thats not even tho point i needed in person outpatient therapy

M

Moe

Came here with wife for marriage counseling. Was seeing Jennifer Simmons. Never mattered what I ever said, her and wife would both gang up and attack everything I ever said. I got tired of it one day and stood up for myself and Jennifer didn’t like it and kicked me out of her office. She asked wife a question, I waited until wife was finished ( no interruption, then I asked Jennifer if she wanted the whole truth since wife wasn’t giving it. So, I started telling the whole truth. Jennifer wanted proof so I was looking for the proof on my phone. She kept interrupting me as I was looking. And saying how my wife was in the right and how wrong I was. This was happening ever time I went to see her with my wife. I could never be right on anything ever. I had enough and she kicked me out. No problem, I will never be back. I don’t recommend this place.

D

DJ Dunbar

ABSOLUTELY HORRIBLE COMPANY! Communication ABSOLUTELY sucks. Took over 2 months to approve meds that were already prescribed. Any sort of phone call has to go through an answering service. That takes 15+ minutes to get to while having to tell every person the same details after being transferred 4 times if your lucky to get transferred that few of times.

M

Minnie Pearl

As long-time patient of Valley Oaks Health, it’s apparent to the human eye that Valley Oaks Health does not care about their patients and staff by the treatment I received and by the tone of the VOH environments that I encountered. Staff look like they don’t like their jobs that affects patients. You can feel the tension when you walk in their buildings. I’ve over-heard VOH staff talking about their clients in public places like restaurants. I’ve seen VOH case managers treat their clients poorly in public places. I’ve heard VOH case managers tell their clients, “don’t talk to me.” I heard someone called “Melissa Ellis” tell a patient to “shut up.” I’ve had unfortunate experience with this “Melissa” in past , so I know who she is when she’s in public places. I’ve also heard VOH staff talking about patient’s diagnoses and care in restaurants. What is happening if VOH staff treats us patients like this? We all know that work culture starts at the top (Mr Arens).